APPENDIX 2 - OPERATING SCHEDULE
Crime and disorder
1 A Closed-Circuit Television (CCTV) system will be operational at the premises at all times when licensable activities are being carried out and at any other times when members of the public are present on the premises.
2 The CCTV system will cover all areas of the premises occupied by the public under the terms of the licence (licensed areas), including corridors and stairways (excluding WCs and changing rooms).
3 The CCTV system will cover the main entrance/s and exit/s and designated emergency egress routes from the premises.
4 The CCTV system will cover all external areas of the premises occupied by the public, i.e. queuing areas, beer gardens, smoking areas and car parks.
5 The CCTV system will be of a resolution quality which will enable the identification of persons and activities, and other fine details such as vehicle registration number plates in any light condition.
6 The CCTV system will contain the correct time and date stamp information.
7 The CCTV system will have sufficient storage retention capacity for a minimum of 31 days’ continuous footage.
8 The CCTV footage will be controlled and kept in a secure environment to prevent tampering or unauthorised viewing. A record will be kept of who has accessed the system, the reason why and when. This record must be made available to Police/Licensing on request.
9 A designated member/members of staff at the premises will be authorised to access the CCTV footage and be conversant with operating the CCTV system. At the request of an authorised officer of the Licensing Authority or a Responsible Authority (under the Licensing Act 2003) any CCTV footage, as requested, will be downloaded immediately or secured to prevent any overwriting. The CCTV footage material will be supplied, on request, to an authorised officer of the Licensing Authority or a Responsible Authority with the absolute minimum of delay.
10 The CCTV system will be capable of securing relevant pictures for review or export at a later date.
11 The CCTV system will be adequately maintained and be capable of transporting recorded material onto a removable media.
12 The CCTV system replay software must allow an authorised officer of the Licensing Authority or Responsible Authority to search the picture footage effectively and see all the information contained in the picture footage.
13 It must be possible to replay exported files immediately e.g. no re-indexing of files or verification checks.
14 A Supervisor’s Register will be maintained at the licensed premises, showing the names, addresses and up-to-date contact details for the DPS and all personal licence holders.
15 The Supervisors Register will state the name of the person who is in overall charge of the premises at each time that licensed activities are carried out, and this information will be retained for a period of twelve months and produced for inspection on request to an authorised officer.
16 The PLH/DPS will ensure that an Incident Report Register is maintained on the premises to record incidents such as anti social behaviour, admissions refusals and ejections from the premises.
17 The radio communication link will be available to the Designated Premises Supervisor or other nominated supervisor and be monitored by that person at all times that licensed activities are being carried out.
18 The PLH/DPS staff will ask for proof of age from any person appearing to be under the age of 21who attempts to purchase alcohol at the premises.
19 The PLH/DPS staff will ask for photographic identification in the form of either a passport, EU photographic driving licence or PASS accredited identification, from any person appearing to be under the age of 21 who attempts to purchase alcohol at the premises.
20 A log shall be kept detailing all refused sales of alcohol. The log should include the date and time of the refused sale, a description of the person refused, why they
were refused (e.g. no ID, fake ID) and the name of the member of staff who refused the sale. The log shall be available for inspection at the premises by the police or an authorised officer of a Responsible Authority (Licensing Act 2003).
21 Glass and Bottles
Drinks, open bottles and glasses will not be taken from the premises at any time. Empty bottles and glasses will be collected regularly and promptly. Glass and other sharp objects will be stored and disposed of using tamper proof receptacles. Receptacles will be secured and not accessible to the customers.
22 Plastic or toughened polycarbonate (or similar) glasses/bottles will be used in all outdoor areas.
23 Plastic or toughened polycarbonate (or similar) glasses/bottles will be used when requested by Dorset Police (e.g. football match days or at certain times i.e. after 23:00 hours).
Public safety
1 The number of persons permitted in the premises at any one time (including staff) shall not exceed 500 persons.
2 Before opening to the public, checks will be undertaken to ensure all accesses to the premises are clear for emergency vehicles. Hourly checks will be undertaken when the premises are open.
3 Written records of all accidents and safety incidents involving members of the public and/or staff will be kept. These will be made available at the request of an authorised officer.
4 During opening hours the cellar door must be kept locked or supervised to prevent unauthorised access by the public.
5 A suitably trained and competent person must ensure weekly safety checks of the premises, decorative and functional fixtures, floor surfaces and equipment (including electrical appliances) to which the public may come into contact are undertaken. Records of these safety checks must be kept and made available for inspection by an authorised officer.
6 Empty bottles and glasses will be collected at least hourly, paying particular attention to balcony areas and raised levels.
7 One of the following protective measures shall be used for all socket-outlets which may be used for the connection for lighting, video or sound amplification equipment and display models:
a) Each socket-outlet circuit will be protected by a residual current device having a rated residual operating current not exceeding 30mA, or
b) Each individual socket-outlet will be protected by an integral residual current device having a rated residual operating current not exceeding 30mA.
The current operation of all residual current devices will be checked regularly by pressing the test button. If the device does not switch off the supply, an electrical contractor should be consulted. At the same time action should be taken to prohibit the use of socket outlets associated with a faulty residual current device.
8 Weekly safety checks of guardings to stairs, balconies, landings and ramps will be undertaken, and a supervision policy will be maintained to prevent people from inappropriate behaviour, including climbing which may lead to a fall from height.
9 Members of the public will be prevented from accessing hot food and drink preparation areas to prevent risk of scald or burns.
10 A suitably trained First Aider or appointed person to deal with first aid issues will be provided at all times when the premises are open.
11 First Aid equipment and materials adequate for the number of persons on the premises will be available on the premises at all times. All staff will be made aware of first aid location.
Prevention of public nuisance
1 Noise from a licensable activity at the premises will be inaudible at the nearest noise sensitive premises.
2 Bottles will not be placed in any external receptacle after 23.00 hours and before 07.00 hours to minimise noise disturbance to neighbouring properties.
3 No deliveries to the premises shall be arranged between 23:00 hours and 07:00 hours.
4 All waste shall be properly presented and placed out for collection no earlier than 30 minutes before the scheduled collection times.
5 The PLH/DPS will ensure that litter arising from people using the premises is cleared away daily and that promotional materials such as flyers do not create litter.
6 The pavement from the building line to the kerb edge immediately outside the premises, including gutter/channel at its junction with the kerb edge, shall be swept and or washed, and litter and sweepings collected in accordance with the business’s refuse storage arrangements.
7 No advertisements of any kind (including placard, poster, sticker, flyer, picture, letter, sign or other mark) that advertises or promotes the establishment, its premises, or any of its events, facilities, goods or services shall be inscribed or affixed upon the surface of the highway, or upon any building, structure, works, street furniture, tree, or any other property, or be distributed to the public.
Protection of children from harm
1 People under 18 (including staff) will not be admitted to the premises at any time when entertainment of a sexual or adult nature is being provided.
2 The PLH/DPS will provide clear signage that entertainment of an adult nature is occurring which is not suitable for under 18s.
3 The PLH/DPS will ensure that an adult supervisor is stationed in the area(s) or levels which are occupied by children. The supervisors will be placed in the vicinity to exits to the premises. There will be one supervisor per 50 children at all times.